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ITIL Foundation: Dit is de basis van ITIL en biedt inzicht in de kernprincipes, terminologie en het servicemodel van ITIL. Hier leer je hoe ITIL helpt bij het verbeteren van IT-diensten en het afstemmen ervan op de bedrijfsstrategie.
ITIL®4 Foundation introduceert de basis principes en kernelementen van IT Service Management (ITSM) gebaseerd op ITIL®.
ITIL®4 Foundation introduceert de basis principes en kernelementen van IT Service Management (ITSM) gebaseerd op ITIL®.
ITIL®4 Foundation introduceert de basis principes en kernelementen van IT Service Management (ITSM) gebaseerd op ITIL®.
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